While others may talk about customer service; I ask, listen and take action.
Listening to my customers
I continually survey my customers to find out what is important to them. For me, the listening and learning never stops.
Guaranteed service standards
I develop service standards based on what I hear from my customers, and we put my service standards in writing with the Coldwell Banker Seller Promise.
Customized marketing plan
I carry out my promises with a Marketing Action Plan specifically designed to meet the needs of each seller.
I deliver consistent, predictable, reliable performance. Guaranteed!